Frequently Asked Questions

Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Cleaning Company.

General Questions

Are your cleaners screened for suitability?

We have a strict recruitment process in place and all candidates are vetted before we offer them a job.

Do you provide all cleaning equipment and products?

We equip our workers with all the necessary equipment. We have made significant investments in latest technologies and we carry out all cleaning assignments using the most modern, energy saving equipment.

What kind of insurance do you have?

Our insurance covers public liability, goods in custody and product liability.

How many workers do you usually delegate to commercial cleaning assignments?

It depends on many factors: type of business, size of premises, number of employees/visitors and the scope of cleaning. Contact us and we will discuss the cleaning needs of your particular establishment.

How often should carpets in commercial buildings be cleaned?

We recommend that all carpets be cleaned professionally at least twice a year; those in heavy traffic areas more frequently.

What kind of cleaning products do you use in your cleaning processes?

We try to use organic products whenever possible.  If some stubborn, hard to remove stains require the use of chemicals, we always make sure that health issues are not compromised in any way.

Do you also clean home offices?

We provide cleaning services to all kinds of offices, also home office. This can be contracted on a regular daily basis or a weekly, even monthly basis, depending on your needs and preferences.

Do you provide a graffiti removal service?

Yes, graffiti removal can be contracted either as a one-off service, or if you are our regular customer, it can be done along with regular cleaning.

Do you offer any discounts?

We offer quite a lot of discounts, both for our regular and new customers.  Our consultants will discuss with you any possible discounts that you may be eligible for.

If you still have any questions, please give us a call. Our consultants will be happy to provide you with any information that you need.